Last updated: June 24, 2026
This Payment Policy outlines how payments, pricing, and billing are handled at Marlocap.
1. Accepted Payment Methods
We offer a range of secure payment options so you can check out with confidence. At checkout, you can pay using:
- Express checkout & wallets: Shop Pay, Apple Pay, Google Pay
- Credit & debit cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay
- Buy now, pay later: Klarna (where available)
All payments are processed securely in U.S. Dollars (USD $) unless otherwise stated at checkout.
2. Pricing & Currency
All prices on our site are shown in U.S. Dollars (USD $). Prices may change at any time without prior notice. Any applicable taxes and shipping charges are calculated and displayed at checkout, so you'll always see the full total before you pay.
3. When Payment Is Taken
Payment is collected in full at the time you place your order. An order is only confirmed once payment has been successfully processed — if a payment is declined or flagged, the order will not be completed.
4. Secure Payments
Every transaction runs through secure, encrypted payment gateways. For your protection, we do not store your full credit or debit card details on our servers.
5. Billing Information
You agree to provide billing information that is current, complete, and accurate. Incomplete or incorrect details may lead to delays or cancellation of your order.
6. Fraud Prevention
To protect our customers and our store, we reserve the right to cancel, hold, or review any order we suspect may be fraudulent. Additional verification may be requested for high-value or flagged transactions.
7. Refunds & Chargebacks
Refunds are handled in line with our Return & Refund Policy. If you run into a billing problem, please get in touch with us before opening a dispute — we'll do our best to resolve it quickly. Please note that unauthorized or fraudulent chargebacks may be investigated and challenged.
8. Contact Us
- Business Name: Marlocap
- Address: 4 Mardell Way, Overstone, Northampton, NN6 0RU, United Kingdom
- Email: support@marlocap.com
- Phone: +44 7516 253334
- Contact form: available on our Contact Us page
- Customer Service Hours: Monday to Friday, 09:00 AM – 06:00 PM (Saturday & Sunday closed)
- Time Zone: Eastern Standard Time (EST)
Response time: we aim to reply within one business day.